Job Title: CRM Solution Architect
Duration: 8 months with possible extension
Location: Adelaide/Brisbane/Canberra/Melbourne/Sydney hybrid working conditions currently available
Security clearance: Must have Baseline
About the Role
Client is seeking a CRM Solution Architect to join its Strategy and Architecture team. The CRM Solution Architect will be supporting the Digital Programs and Products Branch (DPPB) with several in-progress programs of work with Microsoft Dynamics CRM, which support the delivery of digital services to our clients, who include Australian exporters and international students. The Solution Architect will work closely with various teams to help develop our future digital architecture and work across a number of multifunctional teams to help it come to fruition. The successful candidate will be working with a group of talented and motivated developers, architects and other roles using an agile delivery and DevOps principles.
The CRM Solution Architect will be responsible for:
- Coordinate the development of agreed solution architectures within Microsoft Dynamics CRM across multiple business, infrastructure or functional areas.
- Ensure that appropriate tools and methods are available, understood and employed in architecture development.
- Oversee the enterprise ICT landscape, accurately recording current state applications and platforms. Shape the development of Austrade's future state architecture in alignment with agreed strategies and roadmaps.
- Within a change program, liaises with Enterprise and Business architects, project staff and other key stakeholders to lead preparation of technical plans and architectures, and ensures that appropriate technical resources are made available
Essential Criteria
- Have demonstrated experience as a solutions architect using Microsoft products and platforms, especially Microsoft Dynamics CRM. Have demonstrated experience applying cyber security principles to architectures and fostering cyber security maturity in an organisation
- Working knowledge of first party Dynamics 365 applications and what is available Outof- the-Box 4. Working knowledge of Customer Service and Marketing modules (Outbound and Real Time Marketing) 5. Have demonstrated skills and experience with the following, in an agile environment: a. Systems analysis; b. Problem solving and troubleshooting; c. Software applications architecture and design.
- Possess high level communication skills; demonstrating an ability to communicate at the technical, business and personal levels
- Understanding of Microsoft Dynamics CRM admin and maintenance including licencing 8. Experience integrating Microsoft Dynamics 365 with other software
- Experience with building and hosting bespoke web applications and databases 10. Possess sound experience with the following technologies: - Microsoft .NET Core - Microsoft DevOps - Microsoft Azure - Microsoft Dynamics 365 CRM - Microsoft Power Platform - Single Page Applications (SPA) - Azure AD B2C and Open ID Connect - RESTful APIs and Web Services - Customer personalisation and analytics
Due to security clearance requirements for this role, candidates must be Australian citizens and must have Baseline security clearance.
If this role aligns with your skills and aspirations, apply now for immediate consideration. Contact Archna Singh at 02 6245 1708, quoting Job Reference: # 263688
The application deadline for this position is on 12th September 2024.
Please note that only candidates meeting the specified criteria will be contacted. Your interest in the position is greatly appreciated.
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
