You have the option to choose between a Permanent engagement or a 12-month contract (with potential extensions). Canberra location is preferred but can also consider remote / flexible working arrangements.
As the selected candidate, you will:
- Deliver professional services through the design, implementation, and configuration of Dynamics CRM as required by the project.
- Provide industry-specific Microsoft Dynamics 365 solution implementations, extensions, and upgrades.
- Lead functional design best practices for digital projects.
- Write functional specifications and assist in writing User Stories for Dynamics 365 engagements.
- Be accountable for defined work assignments/projects.
- Support functional resources in workshops and proof-of-concept/pilot implementations.
- Assist with preparation of proposals and demos.
To be successful in this role, you should have:
- Extensive experience in the customization, configuration, extension, and functional design of Dynamics CE Customer Service and Sales (Marketing/Customer Insights is a bonus).
- Strong experience in D365 professional services delivery, with hands-on, documented experience in at least 3 Microsoft Dynamics CRM implementations.
- Experience producing functional artefacts to communicate an understanding of the organisation's current and target business and ICT architectures.
- Demonstrated ability to multitask in a fast-paced environment with competing priorities.
- Excellent communication (written and verbal) and presentation skills, with the ability to work with both technical and non-technical stakeholders.
- Certifications in Microsoft Dynamics 365 & Power Platform.
It is desirable if you have:
- Experience with Microsoft Dynamics 365 Marketing/Customer Insights.
- Experience with SharePoint and Power Platform solutions.
Due to security clearance requirements for this role, candidates must be Australian citizens.
Apply now for immediate consideration – contact Carissa Burgos on 0262689778 quoting Job Reference: #263683.
Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.