Our Federal Government Client is seeking the services of a highly experienced and skilled Senior Systems Administrator in Content Manager (TRIM). The successful applicant will work as part of the Content Manager Administration team under broad guidance from the Director. Content Manager (TRIM) is the Client's enterprise record-keeping system. This role will provide expertise in records management, data security, document content indexing, and server-side system administration for the Client's 335 servers.
The Specified Personnel will be responsible for providing the following deliverables including but not limited to:
- Contributing to strategy and innovation for TRIM/Content Manager capabilities to increase efficiencies in
- delivering quality outcomes;
- Staying current and implementing industry best practices and metrics to help the team and its processes
- continuously improve;
- Providing technical system management of the Content Manager 10.1 system as well as providing technical
- support and design to meet the needs of the Department;
- Scheduling and supervising maintenance and installation work. Ensuring that operational problems are
- identified and resolved;
- Applying data analysis, data modelling and quality assurance techniques, based upon a detailed understanding
- of corporate operations to establish, modify and maintain data structures and associated components;
- Overseeing, investigating and resolving incidents and problems in Content Manager;
- Contributing to the planning and implementation of maintenance and installation work including developing installation procedures for Content Manager;
- Reviewing system software updates and identifying those that merit action, tailoring software to maximise hardware functionality, installing and testing new versions of system software, investigating and coordinating for the resolution of potential and actual system issues;
- Preparing and maintaining operational documentation for system software;
- Providing technical expertise to enable the correct application of operational procedures;
- Contributing to the scheduling, planning and implementation of maintenance, installation and testing of existing and new system software;
- Monitoring the effectiveness of installations and ensure that appropriate recommendations for change are made;
- Providing advice, recommending and contributing to the strategic direction of the Department's Content Manager Platform; and
- Providing second level resolver groups functions, rostered 24x7 on-call support as well as the requirement to undertake ad-hoc and scheduled out of hours work. Providing out of hours or on-call support entails:
Specified Personnel to be available, and in the 'required state of readiness' to perform extra duty outside of
standard business hours;- The 'required state of readiness' includes the requirement for Specified Personnel to:
- physically attend on site within 30 minutes of notification of requirement to attend or as directed by Director, Case & Information Management Systems Section
- maintain compliance with the Department's Professional Standards and Integrity Framework, which includes but is not limited to, ensuring Services are not performed whilst impaired by any legal or illegal drugs or alcohol.
- Specified Personnel will be provided with a mobile telephone while on call.
Mandatory Skills and Experience:
- 5+ years Records Management Systems Administration experience in Content Manager 10;
- Tertiary qualifications in Computer Science, Information Technology, Information Systems Management, or a related discipline, and training and/or certifications in one or more of the following: Content Manager and ITIL;
- Expertise in Visual Studio, SQL Query, Windows server operations.
- Strong experience with Import/Export functionality for record migrations in Content Manager.
Desired Skills and Experience:
- Experience in NET/.NET development, TRIM SDK
- A good understanding of Elastic software
The role's initial contract duration is through to 30 June 2025 and comes with a possible 12-month contract extension option.Flexible working arrangements including some working from home may be considered after commencement. This will be subject to a separate approval process in accordance with the Client's operational requirements and ICT Contractor Working from Home Guidelines, which still requires the contractor to be on-site in Canberra at a minimum of 2 days per week.
Candidates must be Australian citizens who can obtain Federal Government Security Clearances.
Apply now for immediate consideration - contact Maria Lastierre on 02 6245 1717 quoting Job Reference: # 262210
The closing date for this role is on Wednesday, 15 May, 2024.
Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.
Diversity and inclusion are strongly supported at Peoplebank. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.
