Example of case study

CASE STUDY:

FEDERAL GOVERNMENT

Safeguarding Australia's ​National Security as a trusted ​partner for over 25 years.

Through effective management and a commitment to contractor ​satisfaction, Peoplebank has established itself as a reliable partner for ​government labour hire contracts, delivering quality candidates and ​comprehensive technical expertise across various technology domains.

A woman in a brown jacket is holding a tablet and smiling.
A woman in a brown jacket is holding a tablet and smiling.

OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

A silhouette of a blue couch on a white background.

Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

OUTCOMES

Over the past 12 ​months from March ​2023-24, Peoplebank ​have achieved:

100%

Response to all ​resource requests ​with zero non-​submittals

100%

Resources ​engaged ​completed their ​contracts in full

100

NPS score from ​contractor base

85%

Strike rate for ​interviews ​against ​submitted roles

34

Resources ​maintained across ​QLD, NSW and ​ACT

A silhouette of a blue couch on a white background.

Filled niche skills such as ​Azure Cloud, Java, ​Architecture, and ​Project/Program ​Management.

  • BACKGROUND

    Since 2000, Peoplebank has been a trusted partner of a national security and information organisation within the Federal ​Government. Selected as one of the few trusted providers, Peoplebank's role involves end-to-end recruitment for technology ​labour hire requirements, including security clearances and maintaining probity.

  • APPROACH

    Peoplebank utilises a proven ISO9001 quality-certified recruitment methodology, ensuring a holistic candidate match. This ​methodology includes consultation, attraction, selection, delivery, and measurement stages, covering technical and interpersonal ​skills, security clearances, and employment suitability assessments.

  • IMPACT

    Peoplebank's proactive approach ensures a comprehensive technical skills profile tailored to specific program requirements. They ​work closely with contract teams, business areas, and technology leaders, prioritising quick turnarounds on new requirements and ​maintaining high service levels. Contractors receive benefits comparable to staff, including ongoing support, industry-leading ​perks, networking opportunities, and career development support.

A pair of black quotation marks on a white background.

Peoplebank have assisted me in transitioning from full time employment ​to becoming a contractor. The process was well explained, supported and ​seamless. The ongoing engagement is most appreciated, and I cannot ​speak more highly of my Account Manager.

A pair of black quotation marks on a white background.

What our 

clients say

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What we say

Read our advice for employers looking to optimise their workforce efficiency, foster a positive ​workplace culture, and gain valuable insights on hiring and interviewing strategies.

Insights from our 2025 Salary Guide

By Mimi Petrakis • February 28, 2025
As the IT & digital industry continues to evolve, staying informed on salary trends and employment dynamics is crucial for both professionals and businesses. Last month, Peoplebank’s highly anticipated February 2025 Salary Guide was released, offering comprehensive salary insights, job market analysis , and hiring trends to help you navigate the ever-changing landscape of IT & digital employment in Australia. Key Insights from the Peoplebank Salary Guide 2025 Our latest salary guide delivered state-by-state salary benchmarks for various IT & digital roles, providing clarity for job seekers, hiring managers, and industry leaders. It also includes expert insights from Peoplebank specialists, highlighting the latest employment trends shaping the industry. “Our Salary Guide reflects the major challenges and opportunities within the dynamic IT & digital industry. The guide serves as a critical resource for stakeholders, providing insights into commercial realities as the year begins and empowering both talent managers and IT & digital professionals to make informed strategic decisions aligned with the current market.” Tim Moran, Executive General Manager, Peoplebank and Leaders IT What’s Trending in the IT & Digital Job Market? Job Market Stability : The number of professionals changing jobs has continued to decline since 2024, with a rise in job tenure. This suggests a growing emphasis on job security and long-term career planning in the IT sector. Contractor Rates & Permanent Roles : A softening of contractor rates indicates a shift in preference towards permanent employment, reflecting a changing job market dynamic. Talent Development Focus : Companies are prioritising in-house talent development , tailoring skills to meet their specific organisational needs rather than solely relying on external hires. Most In-Demand Roles : Software Engineers are in high demand as businesses invest in AI, automation, and cloud-based solutions to accelerate digital transformation. Solutions Architects are increasingly sought after to design scalable, efficient, and secure IT infrastructures that support evolving business needs. Download the Full Salary Guide Understanding salary trends, hiring patterns, and emerging job market shifts can give you a competitive edge—whether you’re an IT professional planning your next career move or a business seeking top digital talent. Download the full Peoplebank Salary Guide now to access the latest insights and ensure you're staying ahead in the IT & digital industry.
An older woman working in tech faces the camera in the boardroom men are working on tablets in the background

How is the 2025 IT & digital job market looking so far?

February 2, 2025
As we wrap up the first month of 2025 what have our experts learned? Peoplebank Account Manager Elizabeth Fairweather shares her thoughts and predicts the trends to come

Top 3 IT and Digital Employment Predictions for 2025

By Mimi Petrakis • December 31, 2024
What's ahead for 2025?
Show More

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