Are you passionate about leveraging data and analytics to shape strategy and enhance member engagement?
We’re partnering with a leading financial services provider in the superannuation sector, seeking a Member Analytics & Capability Practice Lead to strengthen data capability, foster a data-driven culture, and drive strategic insights. This critical role will focus on improving member acquisition, engagement, and retention.
About the Role
As a key leader within the analytics function, you will manage a team and provide expert, data-driven insights to inform strategic decision-making. You will design and implement analytics solutions that enhance personalisation and efficiency in member engagement, ensuring data is at the core of business decisions.
Key Responsibilities
• Lead and mentor a team, fostering a high-performance, data-driven culture.
• Develop and implement analytics-driven strategies to enhance member acquisition, engagement, and retention.
• Embed a strong data culture across the organisation, empowering teams with actionable insights.
• Provide expert guidance on data capability, ensuring best practices in analytics and reporting.
• Collaborate with cross-functional teams to deliver insight-led recommendations that drive business outcomes.
• Design and implement analytics solutions to optimise member touchpoints and lifecycle engagement.
About You
• Proven experience in data analytics, insights, or business intelligence leadership.
• Strong leadership skills with experience managing and mentoring teams.
• Ability to translate complex data into meaningful business insights.
• Expertise in building data capability and fostering a data-driven culture.
• Experience leading analytics initiatives to drive customer or member engagement strategies.
• Proficiency in data visualisation, reporting tools, and advanced analytics platforms.
• Experience in the superannuation sector is highly regarded.
For more information or to discuss the role, please contact Nic Gulliver at Nic.gulliver@peoplebank.com.au, quoting Job #265153.
JOB DETAILS
Member Analytics & Capability Practice Lead
Member Analytics & Capability Practice Lead
Location:
Melbourne
Work Type:
Permanent
Industry:
Business Intelligence & Data Analytics
Contact Name:
Nic Gulliver
Contact Phone:
02 9409 4715
Date Published:
05-Feb-2025
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